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Order Info


To place an order on our website, please use our secure on-line shopping basket and enter your credit card information. If you would like to place an order by phone, please call us at 1 888 440-3826.

If you have questions regarding any of our products and services, you can email us 24 hours a day, 7 days a week, at sales@propertyperfections.net, but why not just give us a call?

We answer our phones!
Please call us at 1 888 440-3826. Customer care representatives are available from 9am to 5pm EST Monday through Friday.

Or if it's more convenient, you can just click and chat live with us 9am to 5pm EST Monday through Friday. Click on the orange "Live Chat" button in the top-left corner of this page.

Our New Help Desk
In order to help you in the most efficient way possible, we now offer an outstanding Help Desk.

By clicking here, you can ask a question, make a suggestion, get any kind of help you need. Once you send an email to that address, your own customer file and ticket number will automatically be generated. Of course, we're always happy to hear from you by phone if you prefer that method. But using our new help desk will avoid any hold times or phone tag, it will create a paper trail of your issue, and you will be guaranteed a response within 24 hours. Often much, much sooner!

Guarantee/Returns
We pride ourselves in carrying high quality and safe items and we hope that you will be pleased with your order. Nevertheless, rest assured that you can return anything except personalized or edible items for any reason or no reason. We want you to be 100% happy with the mold removal products or we refuse to accept your money!

In order for us to better facilitate your returned product, please make sure you contact us for the RA Number. We are no longer responsible for products being returned without the attached RA Number. You may contact us for your RA number via phone or email at our toll-free number 1 888 440-3826  or at sales@propertyperfections.net.

REMEMBER, refunds are ONLY given to products returned within the 30day period, and if the products returned are unused, undamaged, and inside it's original packaging, INCLUDING the RA number. If the returned products are used or damaged, you will be charge a disposal fee. The refundable amount is less shipping and 15% re-stocking fees.

Your satisfaction is not enough -- we insist that you be amazed with anything you order from Property Perfections Mold Removal Products.

Methods of Payment
We accept Visa, MasterCard and American Express.

Delivery Time
Most orders ship within 3 business days from when your order was placed. Product descriptions may provide a shipping estimate time to ship. Some of our suppliers ship directly to you so you may receive your order in multiple shipments. If you require a rush order, please call us, at 1 888 440-3826 to discuss special arrangements.

Shipping
Property Perfections uses UPS Ground for most shipping within the United States. We've found that UPS provides the best value and reliability for our customers. If you desire more rapid delivery, we can ship 2nd day air or overnight in most cases and to most destinations. There is additional cost to ship overnight or 2nd day air and we would be happy to discuss that with you.

We use the United States Postal Service to ship packages to APO and FPO addresses.

All orders delivering to Canadian addresses are shipped once per week. We've found the most cost effective way to ship to our Canadian customers is to consolidate shipments and minimize both import duties and taxes. Consolidation adds up to 5 additional days for shipping but results in a flat $10.95US additional charge for duties and taxes.

For all Canada shipments, any shipping charge under $50.00US (excluding $10.95US for duties and taxes) will be charged at the time of shipment. If the shipping charge exceeds $50.00US, you will be notified by email with the shipping quote. We ask that you review the quote and specifically approve the costs prior to processing for shipment.

At this time, we cannot ship outside the U.S. or Canada.

No Minimum Order Requirement!
Property Perfections has no minimum order requirement. Feel free to order a bottle -- and don't forget to ask us for mold information. We can help you with most mold problems you run into!

Sales Tax
No Sales tax will only be assessed for any orders.

Rush Orders
In the event you would like to request a rush order on any of the items at Property Perfections, please call us during normal business hours at 1 888 440-3826 or send us an email. We will do whatever we can to accommodate you.

Thank you for visiting Property Perfections.Net!